Contact information

Contact Information

At Broke & Dreamin', we’re here to help with any questions, concerns, or issues regarding your order.

Customer Support

For all inquiries, please contact us at:
Email: contact@brokeanddreaming.com

Response Time

We aim to respond to all inquiries within 24–48 business hours (excluding weekends and holidays).

Support Scope

We can assist with:

• Order status and tracking
• Product questions
• Returns and refunds
• Shipping issues

Before Contacting Us

To help us assist you faster, please include:

• Your order number
• The email used at checkout
• A clear description of your issue
• Photos (if reporting a damaged or incorrect item)

Business Hours

Customer support is available:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Closed on weekends and major holidays

Important Notice

• Sending multiple emails may delay response time
• Abuse, harassment, or inappropriate language toward our support team will not be tolerated and may result in refusal of service